4 Ways to Pay your Assessment

Assessment FAQs

1) What goes into the General Assessment?

The General Assessment is paid by all members of the Association. The expense categories that make up this assessment include:

Administrative
- Management Fees
- Legal Expenses
- Insurance
Maintenance and Operations of Common Area
- Common Area Electricity
- Grounds Maintenance and Upkeep
- Snow Removal for Recreation Sites and Sidewalks/Pathways
- General Repairs to Common Area
General Common Reserves
- Reserve Contribution and Expenses Related to Common Area
Programs
- Newsletter
Public Relations
- Annual Meeting Incentives
Unbudgeted Expenses
- Operating Contingency
- Pool Expenses
- Community Center Expenses
- Facilities Keys and Passes
- Facilities Utilities
- Pool Contract
- Recreation Reserves
Capital Expenses

2) What goes into the Recreation Assessment?

The Recreation Assessment is paid by most members of the Association, the expense categories that make up this assessment include:

Pool Expenses
Community Center Expenses
Facilities Keys and Passes
Facilities Utilities
Pool Contract
Recreation Reserves

3) What goes into each Limited Expense Assessment?

The limited assessments are only paid for by the sections that take advantage of those activities. For example, a single-family home on a VDOT street only pays for trash removal. A single-family on a Cascades private street pays for trash removal, snow removal, and a reserve contribution. A townhouse would pay for trash removal, snow removal, a reserve contribution, and an additional landscaping expense.

As a homeowner, you are obligated to pay a quarterly assessment fee which represents your share of the common expenses of the Cascades Community Association. Quarterly payments are due on:

January 1st | April 1st | July 1st | October 1st

If you opt in to the Direct Debit payment method, payments are withdrawn monthly. Accounts overdue for more than ten days will accrue a late fee of $35. The fee for the first full quarter following your settlement should have been collected in advance.

For 2025 assessment information, please view the 2025 Assessment Guide.

You can request a copy of your account statement online: TownSq Requests

Methods of Payment

Legum and Norman, Cascades Community Association Managing Agent, offers the following four options for the payment of assessments:

1) TownSq

You are able to pay assessments through TownSq by credit card or e-check. Once you are registered and logged in to TownSq you can make payments online. Payments can be made by Visa, MasterCard, Discover, and American Express. Please note that applicable service fees apply for online payments.

*If creating a recurring payment, note that the amount will not change when the assessments change. You will need to change the amount to pay each year.

Steps to take:

Log in or create an account with TownSq.
- If you have an issue logging in, email TownSq support or call 844-281-1728.
Navigate to the Home Page of TownSq.
Under ‘What do you want to do?’, select ‘Make a Payment.’
Choose ‘Make a One-Time Payment’ or ‘Schedule a Payment’ to create an autopayment.

2) Direct Debit

Assessments may be deducted from your bank account automatically each month using an Automated Clearing House (ACH) transaction (Direct Debit). The automated bank draft method of payment is desirable as it saves the Association time and money processing monthly assessments. Of course, it also saves the homeowner the time required to complete a paper transaction through the U.S. mail and it avoids late or missed payments. Contact the community management company for instructions, rules, and regulations regarding automatic bank draft payments. There is no charge to the homeowner for signing up and using Direct Debit through Legum and Norman.

Steps to take:

Download the form (PDF).
Complete the form with all of your banking and homeowner information.
Scan and email back with a voided check - a voided check is required for authorization.

3) Online Banking / Bill Payer Service

To use an online bill payer service through your own financial institution to pay assessments you will need to provide the payment service with information on your statement and the full lockbox address. If you are currently using a bill payer service, please make sure the remittance address is correct.

Steps to Take:

Log into your online financial institution.
Find the bill payer service.
Provide full lockbox address.
Provide the account number as listed on your statement.
Make sure the amount is correct.
Make payment.

4) Payment by Check

Residents can pay by check which should be mailed to your association via the lockbox.

If you're not sending a check with an attached statement, please be sure to include your Cascades account number somewhere on the check.

Payments are no longer permitted at the onsite management office.

Quarterly statements are mailed to every resident with an active balance 3 weeks prior to the due date, but please note that you don't need to wait for the statements in the mail, they only serve as reminders. Residents can contact the management office at any time to request a statement or inquire about a balance.

Electronic Statements

Residents can opt in to E-statements (PDF). We encourage residents to consider using E-statements as this method saves paper and money, and it also prevents issues with delayed statements in the mail. You can opt out of E-statements at any time by selecting the "opt-out" button on the E-statement website.

Additional Information

If you are not using Direct Debit to pay your assessment, then a statement and mailing envelope are mailed to you approximately 20 days prior to each quarter or as soon as possible following your settlement. You are responsible for paying dues until the Association is notified of new ownership of your home.

The mailed statements list your quarterly assessment total. Please pay the amount due by the 1st of the quarter. You will receive future statements prior to the start of the remaining quarters. If you have questions related to your assessments, please contact the management office at 703-406-0820 x4. If you are enrolled in the direct debit program, you will not receive a quarterly statement and your assessments will be automatically deducted from your bank account. You will also not receive a quarterly statement if you have a credit on your account.

Please do not hesitate to call our management staff at 703-406-0820 x4 concerning any problem related to the payment of your community association fee.

Assessment Lock Box Address (Please be sure to include your account number if mailing without a statement)